Learning Experience Coordinator                                       

Next Shift Learning | Los Angeles,  CA

June 2024 – August 2024

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• ​Managed and supported the operations of key events, including Alumni Reunion, Partners Luncheon, and Scholar Sendoff

• Assisted with the planning and execution of the Final Showcase Project and Event

• Collaborated on the implementation of the Mentorship Program to foster meaningful connections

Snapchat Apprentice                                        

Snap, Inc. | Santa Monica,  CA

June 2023 – August 2023

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• Participated in an accelerated learning program to create compelling and story-driven decks for pitches to industry experts

• Trained in crafting and presenting Marketing Teardowns, Competitor Analysis, and Customer Personas

• Worked cross-functionally with designers and engineers to create a new feature presented to executives and a live audience of 200 attendees

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UX Designer & Researcher

Student Registration Portal | Santa Monica College

February 2023 – June 2023

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• Revamped the SMC student registration portal, serving 30,000+ students, through collaboration with various departments to meet the June deadline

• Partnered with lead UX Designer to create a series of Figma prototypes in order to effectively communicate design choices to developers

• Formed a partnership with the heads of Admissions and Financial Aid Departments to ensure the redesign of the portal incorporated essential functions

Product Designer/Researcher

CicLAvia | Los Angeles

September 2022 – December 2022

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• Played a key role in creating an impactful physical product while elevating brand presence and driving a 25% increase in customer interactions

• Performed interviews, conducted surveys, and synthesized qualitative and quantitative data to present to stakeholders

UX Researcher/Web Designer 

Student Equity Center | Santa Monica College

March 2021 - May 2021

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• Performed interviews, conducted research, and synthesized findings to incorporate student perspectives and cater to their needs

• Collaborated  with designers, developers, and stakeholders to overhaul the current website, resulting in a 23% increase in user engagement

• Conducted regular meetings with diverse departments to ensure project clarity and monitor progress

Business Account Manager

Silkman & Associates Acct. Corp. | Los Angeles, CA

December 2014 – January 2023 

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• Maintained accurate accounting records for 10 clients including processing payables, receivables, employee payroll and bookkeeping

• Examined financial records to verify accurate bookkeeping in adherence to company policies and procedures

• Corresponded  daily with clients and vendors regarding payments, billing and outstanding invoices

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Transaction Coordinator

SilkRoad Realty, Inc. | Los Angeles, CA

December 2014 – January 2023 

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• Coordinated and managed end-to-end real estate transactions, ensuring compliance with contract timelines and requirements

• Facilitated communication between buyers, sellers, agents, lenders, and escrow officers to ensure a seamless and timely closing process

• Oversaw the preparation and submission of necessary documentation, such as purchase agreements, disclosures, and addendums

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Program Director & Graphic Designer

No Limits for Deaf Children | Culver City, CA

October 2012 – November 2014 

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• Worked with the executive director and operations director to strategize and execute fundraising events 

• Orchestrated the planning, development, and implementation of the educational program tailored for deaf and hard-of-hearing children

• Produced visually compelling digital and print materials for promotional campaigns, events, and fundraising activities

Skills